Logiciel métier

Titre Projet

2023
Introduction

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Client :
Nom du client
Mon rôle :
UX/UI Designer
Timeline :
Dates
Responsabilités :
UX Design, Ateliers utilisateurs
Problème

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Processus

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Photos Si besoin

solution

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Feature

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Feature

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Feature

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conclusion

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EN
FR

Details

Timeline

August 2023
October 2023

Scope of work

Business Application

Team

Solo on UX/UI Design

Tools

No items found.

Project

About the company

ACE Education is a leading educational group specializing in training for passionate professions. It groups together the AMOS Sport Business School, ESDAC, CMH, ESBS, EIDM and ENAAI schools, and offers specific training dedicated to the worlds of sport, hospitality, luxury, design, graphic creation, fashion and art.

About the project

The project involves redesigning their internal tool for organizing the school year. We're talking about reference systems, speakers, students, their registration for an information meeting and their diploma. We had to integrate all the tool's configuration, as well as the most recurrent tools for users (administrator, pedagogy, schooling, lecturer, student). From grades to the creation of assessments and student attendance, the tool is complex and packed with features that must not be overlooked for optimal use and a smoothly running school year.

Problem

The current tool carried a heavy cognitive load for all users. To reach a goal, they had to go through several actions and clicks, and this for many of the main goals. The tool was not optimal and needed to be harmonized with the mobile application created a few weeks earlier.

Goal

The main objective was to take over the existing tool with the majority of its existing functionalities in order to improve the user experience and make access to information easier and quicker. In addition, it was imperative to change the filter and modal mechanics. Currently, we had almost all the flows in the form of funnels, and users had to filter each time they used the tool to access information, which can waste a lot of time on a daily basis. We therefore reviewed these mechanisms to reduce the cognitive load.

Scope

1

Audit of current tool

The aim was to identify the tool's general architecture, functionalities and differences by user profile. I then put all this together in the form of a list of functionalities and content, user paths and mapping, in order to get an overview and carry out optimizations.

2

UX Process

Then I recreated personas for all types of users, to get a vision of their goals, obstacles and needs. Mappings for certain key paths (creating a repository, creating an assessment, scheduling courses for lecturers and students, entering student grades, making online calls at the start of each course, etc.) and materializing user paths. I then created the tree structures for each user profile, so as to have a clear and precise vision of the tool's architecture and content.

3

Workshops

Workshops with future users (educational engineer, administration, lecturers) are in progress and to come. The idea is to discuss in depth their daily use, habits, needs, obstacles and expectations. For example, on a future Dashboard grouping together the main KPIs so that, at a glance, they can visualize the important information of their day to help them make the right decisions. Following these workshops, we analyze the results to draw out user insights and key points for attention, in order to design a platform that suits them and will help them on a daily basis to reduce their cognitive load and save time on repetitive tasks.

4

Design system & Mockups

I created a design system of components and page templates to speed up the design phase and make it more flexible, clearer and harmonious.
Then I designed the desktop models, creating screen flows for the customers, so that they could better understand the different flows and screen sequences.
In addition, I prototyped a number of user flows so that customers could project themselves. The tool is more dynamic and more pleasant to use, with interactions and micro-interactions.

UX Process

Mockups & Prototype